servicedesk@calpoly.edu
ITS Service
Cal Poly’s Information Technology Services (ITS) offers a wide range of technology services and resources in support of student success. Upon acceptance into the university, each student receives credentials from ITS that allow them to log in to their Cal Poly email account, connect to campus Wi-Fi and access the My Cal Poly Portal (my.calpoly.edu). The Portal is the online hub where many official university transactions are handled, like planning quarterly schedules, registering for classes and paying tuition. As a Cal Poly student, several software titles are available for little or no cost. A list can be found at: Cal Poly Software Hub.
Whether you are in search of services or need urgent tech help, the ITS Service Desk offers friendly concierge support via phone, an up-to-date knowledge base, email and walk-in help from their location in the Library, 1st Floor Room 111 . Service Desk staff offer assistance with account passwords, PolyCard, connecting devices to Wi-Fi, and other campus technology needs.